Frequently asked questions:

Why you have such attractive prices?

So so we send production directly from Israel, passing resellers with their price markups, the final cost of goods for the consumer is the most attractive.



Why you send orders only after an advance payment?

Sending the international parcels from Israel cash on delivery is impossible.



What guarantees you can provide, what after an advance payment I will secure the order?

We in this market also value not the first year the reputation. We are interested in that our buyers remained are happy, continued to do orders in our shop and recommended us to the acquaintances.

If after all you doubt, you can order any one goods and pay it through payment PayPal system.



May I get advice on selection of cosmetics?

Yes, of course, we will respond to your request on selection of cosmetics for e-mail. You will need to specify the age, skin type, a specific problem with skin.



I want to make change to the order. May I make it?

Yes, report to us about desirable change by e-mail or on feedback on the site, having specified number of the order.



Whether you carry out delivery to Kazakhstan, Uzbekistan, Ukraine?

Yes, to all countries with which Israel has a post message.



What to do if I can't find goods necessary to me on the site?

Write, please, on a mail of info@anna-lotan.su or through feedback what form you didn't find goods on the site.